PATIENTS WITH COLD OR FLU-LIKE SYMPTOMS, INCLUDING COUGHING, ARE REQUIRED TO WEAR A MASK OR FACE COVERING WHILE VISITING THE CLINIC.
Masks are available for purchase at the front desk for $0.50.
BE ADVISED THAT OUR X-RAY LOCATIONS RESERVE THE RIGHT TO CLOSE WALK-IN X-RAY SERVICES ONCE THEY REACH FULL CAPACITY.
We encourage you to arrive early to avoid any delays and ensure availability.
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Your Rights as a Patient
At Canadian Diagnostic Network, we are dedicated to providing exceptional care and ensuring your concerns are addressed fairly and transparently. To support this, we adhere to the highest standards of patient rights and responsibilities.
We invite you to review our Patients’ Bill of Rights, a comprehensive document outlining your rights and responsibilities as a patient in our clinic.
Download the Patients’ Bill of Rights
Children’s Policy
Patient and visitor safety is central to the care we provide. To maintain a calm, focused, and secure environment, we have established clear guidelines for children accompanying patients to their appointments. We understand that arranging childcare may not always be easy. Our Children’s Policy outlines what to expect when visiting our clinics with a child, including supervision requirements and safety considerations in exam areas.
We invite you to review our Children’s Policy for the full details.
View our Children Accompanying Patients Policy
CDN Imaging provides certain diagnostic services not covered by OHIP.
A price list for uninsured services is available at the link below and at the front desk.
Uninsured Services
If you feel your concerns remain unresolved, you have the right to contact the Patient Ombudsman for further assistance. The Patient Ombudsman is an independent organization committed to ensuring patient concerns are heard and addressed appropriately.
For more information, please visit the official Patient Ombudsman website:
Visit the Patient Ombudsman’s Official Website
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